documentation…
san -> emc -> celerra – collect supoort data – – edit
description:
Run this for support and put in on the ftp server with nar files.
directions:
[nasadmin@seadcnsx1cs0 nar]$ /nas/tools/collect_support_materials
collect_support_materials[29843]: The collection script revision 2.8.4 has started.
Collecting /nas/log/*, /nas/log/webui/*, /nas/ConnectHome/*
and /nas/jserver/logs
Collecting output from server_log
Collecting output from internal commands
Collecting event log configuration files
Collecting files from .etc dir of each DM
Collecting Mirrorview DR logs
Collecting /var logs
Collecting upgrade logs
Collecting /etc files
Collecting /http/logs and /tomcat/logs
Collecting Celerra Manager tasks
Collecting cron files
Collecting Control Station process information and versions
Collecting /nas/jserver/debug_of_core* files
Now running material collection script for longer running commands.
Collecting complete nas dir listing
Collecting output from nas commands
Collecting RDF information
Collecting DHSM information
Collecting output from other CS commands
Collecting other files from /nas, /nas/site, /nas/sys,
/nas/rdf, and /nas/dos
Material Collection File:
/nas/var/log/support_materials_APM00070802955.091216_0908.zip has been generated.
**********************************************************************
Please include file /nas/var/log/support_materials_APM00070802955.091216_0908.zip
with materials submitted to EMC for problem investigation.
**********************************************************************
collect_support_materials[29843]: The collection script has finished successfully.
[nasadmin@seadcnsx1cs0 nar]$
SAN-Engineer 
if i run this script from putty, how can i get the zip file to my local computer
you can use winscp tool which is free and small and can be loaded to your desktop
you are right buddy…i did use winscp tool for getting the file..
newaz..thanks!!!
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